MyToyota.jp offers a bilingual (English / Japanese) assistance service throughout the car purchasing process: model selection, preparing quotations (English), introducing the right dealership, etc. After completing a simple online application form, you will find answers to your questions or requests about car in a timely manner through e-mail communications with Customer Service staff. Take full advantage of this free customer friendly service!
If you have not decided on a specific model, MyToyota.jp Customer Service will help you selecting a model or a specific pre-owned vehicle based on your lifestyle, budget, and other requirements. We also prepare quotes for the selected vehicles in English.
Contact Customer ServiceIf you know which model / vehicle you are interested and would like to visit a dealer to look at it (or test drive), our staff will help you locating a local dealer that carries the selected model (in case of a pre-owned vehicle, the dealership is automatically determined).
Contact Customer ServiceMyToyota.jp Customer Service will arrange your dealer visit as well as test drive by request. To ensure the availability of test drive cars, we recommend making an appointment of your visit in advance. Also, please bring a valid driver's license with you.
Contact Customer ServiceVehicle purchase in Japan may seem complicated because of large number of required documents in Japanese. However, most of them can be processed by your dealership as a charged service. If you currently have a car and would like to trade it in, please let us know in advance. LEXUS dealer can perform an assessment on the car and include the assessed price to calculate the total cost of your new vehicle.
Maintenance is essential for safe driving. Periodical maintenance is required by law in Japan. Additionally, LEXUS offers free inspections for new vehicles as well as a variety of charged services at Lexus's service centers.